Terms and Conditions for Individual Guests
Available 7 nights per week, with a minimum 2 night stay on weekends and holidays
Arrival from 4pm, checkout by 10am on day of departure please.
We operate a strict non smoking policy in the units.
Fire Safety, smoke and carbon monoxide detectors plus fire-extinguishers are fitted, see guest compendium for more details. Just like at home, ensure all stoves, BBQ’s, fire pits are supervised and that children are supervised at all times.
Guest Conduct – Open air noise sometimes carries, so please be mindful of our neighbours.
Visitors are asked to take care at all times whilst on the property, Glamping on the Hill cannot accept liability for accident, loss of property or personal accident on site.
We accept dogs but we also often have hens & lambs! so please ensure your dog is under your control. And don't let them up on the furniture please!!
In the unfortunate event that you have to cancel your booking we will try to resell the space for an equal value booking. If we are able to do this, we will not charge you a cancellation fee. If however we are unable to re-sell the space the following cancellation fee applies.
Within 14 days of check in time on your day of arrival we will charge 100% of the accomodation value of your booking.
Please note that booking with us constitutes agreement to to our Terms and Conditions.
Tickets are only available to guests booking accomodation with us.
Tickets are non re-fundable and date specific.
Tickets may be bought up to 10pm the day before your visit. Tickets cannot be used on the same day they were purchased.
Longleat day tickets include the festival of light, tickets for other events will need to be purchased by you via Longleat's website.
We will charge your card and buy the tickets on your behalf which can be here when you arrive or we post to you.