Terms and Conditions for Individual Guests
The Yurts and Huts are available 7 nights per week, with a minimum 2 or 3 night stay on weekends and holidays.
At certain times of year we may have a minimum person and or a minimum night stay policy.
Arrival from 4pm, vacating Yurts by 10am on day of departure please.
We operate a strict non smoking policy in the Yurts and on the Decking.
Fire Safety, each Yurt has smoke and carbon monoxide detectors plus fire-extinguishers see guest compendium for more details. Just like at home, ensure all stoves, BBQ’s, fire pits are supervised and that children are supervised at all times.
Wood Burning Stoves
Winter - 1st October to 31st March // 4 Night Logs (8 Hour Burn) are Free, 4 Compressed Logs (8 Hour Burn) are Free , subsequent supplies of either at £6.00. Seasoned timber for firepits £6.00 per basket.
Spring and Summer - 1st April to 30th September // 4 Night Logs (8 Hour Burn) £6.00 , 4 Compressed Logs (8 Hour Burn) £6.00, Seasoned Timber for Fire Pits £6.00 per basket.
Only seasoned timber/compressed logs bought from us or from the shops may be used in the stoves/firepits, you are welcome to bring your own seasoned or compressed logs from home.
Guest Conduct – Open air noise sometimes carries, so please be mindful of our neighbours, no music should be audible after 10pm.
Visitors are asked to take care at all times whilst on the property, Glamping on the Hill cannot accept liability for accident, loss of property or personal accident on site.
For the comfort of all guests we do not accept pets at Glamping on the Hill.
In the unfortunate event that you have to cancel your booking we will try to resell the space for an equal value booking. If we are able to do this, we will not charge you a cancellation fee. If however we are unable to re-sell the space the following cancellation fee applies.
Within 48 hours of 4pm check in time on your day of arrival we will charge 100% of the accomodation value of your booking.
Should we need to close due to the re-introduction of Covid Lockdown in our area, we will offer a full refund.
Please note that booking with us constitutes agreement to to our Terms and Conditions.
Tickets are only available to guests booking accomodation with us.
Tickets are non re-fundable and date specific.
Tickets may be bought up to 10pm the day before your visit. Tickets cannot be used on the same day they were purchased.
Longleat day tickets include the festival of light, tickets for other events will need to be purchased by you via Longleat's website.
We will charge your card and buy the tickets on your behalf which can be here when you arrive or we post to you.